
FAQ
FAQ
Frequently Asked Questions (FAQ)
How long does shipping take?
We ship within 4 business days. Exact delivery time depends on your location and shipping method.
Can I return my order?
Yes, you can return your order within 14 days, as long as the product is unworn and in its original condition.
How can I request a return or exchange?
Please contact us at buniyaclothing@hotmail.com and mention your order number.
Do you sell limited edition products?
Yes! We regularly drop exclusive collections. Follow us on [Instagram / newsletter] to be the first to know.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking link via email.
What if I entered an incorrect address?
Please contact us as soon as possible. If the order has not yet been shipped, we can change the address. If it is already on its way, we can unfortunately no longer change anything.
What happens if my order arrives damaged?
Send us photos of the damaged product directly via email or Instagram DM. We will then find a solution together.
How long does it take to get my money back after a return?
Once we have received and approved your return, it will take an average of 3-5 business days for the amount to be refunded.
How quickly do you respond to messages?
We try to respond to emails and DMs within 24 hours.